Privacy policy

Last updated 1 July 2026

Who we are

admiralhouse.shop is operated by ADMIRAL HOUSEWARES LIMITED, company number 04532549, with registered office at Alex House, 260-268 Chapel Street, Salford, Manchester, M3 5JZ, United Kingdom. For privacy questions, contact support@admiralhouse.shop.

Information we collect

We collect the information you provide when you contact us, request a bulk quote, place an order by email, or ask about shipping, returns or refunds. This may include your name, email address, phone number, delivery address, order details and messages.

How we use information

• To answer enquiries and provide product, delivery and returns support.
• To prepare and manage orders arranged with you directly.
• To keep business, accounting and fraud-prevention records.
• To improve the website and understand which product pages are used.

Payments

Online card checkout is marked as payment provider pending. When a regulated payment provider is connected, payment details will be processed by that provider under its own security and privacy terms. We do not ask you to send card details by email.

Sharing and retention

We only share information with service providers where needed to run the website, deliver orders, handle support, keep records or comply with law. We keep enquiry and order records only for as long as needed for those purposes.

Your rights

You may ask us to access, correct or delete personal information where applicable under UK data protection law. Contact support@admiralhouse.shop and we will respond as required by law.